Privacy Policy

    Your privacy matters to us. This policy explains how Fratelli's Lynchburg collects, uses, and protects your personal information.

    Fratelli's Lynchburg (collectively, "Fratelli's Lynchburg," "we," or "our") provides this Privacy Policy to explain our data and security practices. This Privacy Policy describes the types of Personal Information we collect, the sources from which we collect it, how we use the information, with whom we share it, and the choices you can make about our collection, use, and disclosure of your Personal Information.

    The phrase "Personal Information" refers to information that personally identifies you, either directly or in combination with other information, such as your name, address, telephone number, email address, credit card number, or other billing information.

    When you visit our website or provide us with information, you consent to our use and disclosure of the information we collect or receive as described in this Privacy Policy.

    Please review this Privacy Policy periodically as we may update it from time to time. We will post a notice on our website to notify you of any significant changes. Your continued use of our website after we publish such a notice means that you are consenting to the updated Privacy Policy.

    Information We Collect

    Fratelli's Lynchburg may collect the following types of information from website visitors and customers:

    • Name, address, email address, telephone number, birthday, wedding anniversary, photograph.
    • Username and password for any account you may establish on our website.
    • Ratings, reviews, and online orders you place using our online ordering feature.
    • Information about the devices you use to access the internet, such as IP address, browser type, operating system, and device settings.
    • Pages and URLs that direct you to the website, pages visited before arrival, and pages visited after leaving the website.
    • Dates and times of your visits.
    • Information on actions you take on the website such as page views, time spent on pages, information searched for, and navigation patterns.
    • A general geographic location such as country and city from which you access the website.
    • Search terms used to reach the website.
    • Payment details if you purchase services or products through our website.

    Sources of Information We Collect

    We may obtain information about you directly from you via our website, including forms you complete on the site, online orders, reservations, newsletter signups, or when you call or email us.

    We may also obtain information from social media platforms, advertising platforms, publicly available sources, and service providers that support our website, ordering, reservation, analytics, and marketing functions.

    In addition, when you visit our website, we may collect certain information by automated means, such as cookies and similar technologies, as described below.

    How We Use the Information We Collect

    We may use the information we obtain about you to:

    • Provide our services, food ordering, reservations, promotions, and customer support.
    • Send marketing communications via email or text message if you have opted in.
    • Operate, maintain, and improve our website.
    • Monitor and analyze use of our website for technical administration and to improve user experience.
    • Process payments and transactions.
    • Communicate with you regarding purchases, reservations, events, and promotions.
    • Respond to your questions and comments.
    • Manage your participation in contests, loyalty programs, events, or promotions.
    • Analyze and improve our marketing strategies.
    • Protect against fraud, unauthorized transactions, claims, and other liabilities.
    • Comply with applicable legal requirements.

    Information We Share

    Fratelli's Lynchburg does not sell your Personal Information.

    We may share your Personal Information with service providers that help us operate our website, process payments, fulfill online orders, provide analytics, send marketing communications, or otherwise support our business. These service providers are required to use your information only as necessary to perform services on our behalf or as required by law.

    We may also disclose Personal Information if necessary to comply with applicable law, legal process, governmental request, or to protect the rights, safety, and property of Fratelli's Lynchburg, our employees, customers, or others.

    In the event of a merger, acquisition, sale, restructuring, or transfer of assets, Personal Information may be transferred as part of that transaction.

    Updating or Deleting Your Information

    You may contact us to request updates to your Personal Information or to request deletion of your Personal Information, subject to applicable legal obligations and permitted retention requirements.

    Analytics

    We may use aggregated, anonymized, or de-identified data to analyze usage trends, improve our website and services, and better understand customer preferences. We may also use third-party analytics services to help us understand how visitors use our website.

    Cookies, Tracking Choices & Third-Party Advertisers

    A cookie is a small data file that websites send to a visitor's computer or device to uniquely identify the visitor's browser or to store information or settings in the browser. Like many websites, we use cookies and similar technologies to understand how you interact with our website, remember your preferences, and improve site performance.

    You may be able to configure your browser to refuse cookies or alert you before accepting them. Please note that some parts of the website may not function properly without cookies.

    Third-party tools and advertisers may also use cookies or similar technologies subject to their own privacy policies.

    California Privacy Rights & Disclosures

    If you are a California resident, you may have rights under applicable California privacy laws, including the right to request information about the categories and specific pieces of Personal Information we collect, the sources of that information, the purposes for which it is used, and the categories of third parties with whom it is shared. You may also have the right to request deletion of your Personal Information, subject to certain exceptions.

    Fratelli's Lynchburg does not sell your Personal Information.

    To exercise any applicable privacy rights, contact us using the information listed below.

    International Data Transfers

    If you are located outside the United States, please note that information we collect may be processed and stored in the United States.

    Links to Other Sites

    Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those third-party sites.

    Security

    Fratelli's Lynchburg uses reasonable administrative, technical, and physical safeguards designed to protect your Personal Information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

    Children's Privacy

    Our website is not directed to children under the age of 13, and we do not knowingly collect Personal Information from children under 13.

    Contacting Us

    If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

    Fratelli's Lynchburg

    1200 Commerce St Suite 200
    Lynchburg, VA 24504

    Last Updated: March 25, 2022

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